Terms of service
SNUSHUS s.r.o.
Jičínská 226/17
CZ-13000 Prague 3
Czech Republic
Tax ID: CZ09775498
AGE LIMIT 18+
Persons under 18 years of age are not permitted to place orders on the website.
By completing an order, the Customer expressly confirms that they are at least 18 years old.
SNUSHUS s.r.o. reserves the right to carry out age verification at any time or to request official proof of identity. If legal age cannot be sufficiently proven, SNUSHUS s.r.o. is entitled to refuse or cancel the order.
Delivery of the goods may only be made to persons of legal age.
SNUSHUS s.r.o. reserves the right to refuse to process an order if there is suspicion of irregularities, misuse, or false information.
1. Subject Matter of the Contract
SNUSHUS s.r.o., as operator of the website www.snushus.eu, sells to private customers (hereinafter referred to as the "Customer") the products available in the online shop subject to the following delivery and sales conditions (hereinafter referred to as the "GTC").
2. Formation of the Contract
The contract between the Customer and SNUSHUS s.r.o. is only formed once the Customer places an order and SNUSHUS s.r.o. accepts that order.
The Customer places an order by submitting an order in the online shop.
SNUSHUS s.r.o. accepts the order by sending the Customer an order confirmation by e-mail or by delivering the ordered goods.
The presentation of products in the online shop does not constitute a legally binding offer.
SNUSHUS s.r.o. reserves the right to refuse or cancel orders without giving reasons, in particular in cases of suspected misuse, resale, false information, or violations of statutory provisions.
3. Product Range
All information about the goods that the Customer receives during the ordering process is non-binding.
In particular, changes and errors in description, image, packaging, flavour selection, and pricing are reserved.
Product images and packaging may differ from the products actually delivered. Changes by the manufacturer remain reserved at all times.
All offers are subject to availability.
4. Payment Terms
Unless otherwise stated, all prices are quoted in Euro (EUR) including value added tax, which is shown separately depending on the destination country prior to completion of the order.
Depending on the regulations of the destination country, excise duties or other charges may be payable upon import.
SNUSHUS s.r.o. assumes no liability for these regulations or any resulting consequences.
The Customer is solely responsible for informing themselves about the statutory provisions applicable in the respective destination country.
SNUSHUS s.r.o. assumes no liability for seizures, import bans, delays caused by authorities, or other restrictions arising from national regulations.
Payment must generally be made within 30 days of the invoice date, net, or in advance using the available payment methods.
SNUSHUS s.r.o. reserves the right to supply existing customers only against advance payment or credit card.
SNUSHUS s.r.o. is entitled to change prices and delivery costs at any time and to withdraw from the contract in the event of clerical, printing, or calculation errors.
The delivered goods remain the property of SNUSHUS s.r.o. until paid in full.
4.1 Purchase on Account with Instalment Option (Klarna)
Klarna offers, as an external payment service provider, the payment method "Purchase on Account".
This means that the invoice is issued by Klarna and must be paid to Klarna.
By selecting Purchase on Account, the Customer additionally accepts Klarna's terms and conditions in addition to these GTC ( DE Terms / AT Terms)
Payment must generally be made net within 30 days of invoicing.
5. Import Regulations
The products offered via the online shop are manufactured, marketed, and shipped in compliance with the statutory provisions applicable to SNUSHUS s.r.o.
The Customer is solely responsible for informing themselves, prior to placing an order, about and complying with the statutory provisions applicable in their country of residence or the respective destination country regarding the acquisition, import, possession, use, and transfer of the ordered products.
SNUSHUS s.r.o. gives no warranty that the offered products may be ordered, imported, possessed, or used without restriction in the respective destination country.
If shipments are withheld, seized, destroyed, or not delivered due to national statutory provisions, official orders, customs regulations, or other regulatory measures, this occurs at the Customer's risk.
SNUSHUS s.r.o. is not liable for delays, seizures, import bans, destructions, administrative proceedings, fines, or other measures taken by authorities or third parties in connection with the statutory provisions applicable in the destination country.
To the extent permitted by law, the Customer's claims for reimbursement, damages, or replacement delivery are excluded if non-delivery or official handling of the shipment is due to statutory or regulatory provisions of the destination country.
6. Delivery Terms
Provided they are in stock, products are delivered within 2-5 business days (in the case of an order placed by 4:00 p.m. at the latest) to the address provided by the Customer.
Delivery is made ex loading ramp at the Customer's cost and risk, including in the case of partial deliveries.
In the case of externally visible damage to the ordered goods, damage settlement will only be processed against a certificate from the respective carrier.
The stated delivery times are non-binding and may vary, in particular due to customs clearance, official measures, technical disruptions, overloads at shipping service providers, or events of force majeure.
The Customer is obligated to provide correct and complete delivery information.
Additional costs resulting from incorrect address details or shipments not accepted may be charged to the Customer.
7. Retention of Title
The delivered goods remain the property of SNUSHUS s.r.o. until paid in full.
SNUSHUS s.r.o. is entitled to make a corresponding entry in the retention of title register.
Should the Customer default on payment of the purchase price, SNUSHUS s.r.o. is entitled to withdraw from the contract and reclaim the goods.
8. Right of Return
The right of withdrawal does not apply to contracts for the supply of goods that are liable to deteriorate rapidly or whose expiry date would be quickly exceeded.
There is therefore no right of withdrawal for snus products, nicotine products, and other products with limited shelf life, insofar as these products are liable to deteriorate rapidly or their expiry date would be quickly exceeded.
Furthermore, there is no right of withdrawal for sealed goods which are not suitable for return for reasons of health protection if their seal has been removed after delivery.
Opened, unsealed, or used snus products, nicotine products, and health-related products are therefore excluded from return.
9. Intellectual Property
SNUSHUS s.r.o. reserves all rights to designs, texts, graphics, and content on the website.
Copying or otherwise reproducing the entire website or parts thereof is permitted solely for the purpose of placing an order with SNUSHUS s.r.o.
The Snushus brand as well as all graphics and products on this website are protected by copyright and trademark law.
All other trademarks, product names, or company names or logos mentioned on this website are the property of their respective rights holders.
10. Health and Product Information
The offered products partly contain nicotine. Nicotine is highly addictive.
The products are not suitable for minors, pregnant or breastfeeding women, or persons with health risks.
The use of all products is at the Customer's own responsibility.
The information provided is for general informational purposes only and does not constitute medical advice.
11. Liability
Any liability for indirect damages, consequential damages, loss of profit, data loss, or other financial losses is excluded to the extent permitted by law.
SNUSHUS s.r.o. gives no warranty for the constant availability of the online shop or for technical interruptions and system failures.
SNUSHUS s.r.o. is not liable for delays, seizures, customs problems, or delivery obstacles due to national regulations or official measures, nor for legal, tax, or administrative consequences arising for the Customer from the acquisition, import, possession, or use of the ordered products in the respective destination country.
12. Data Protection Provisions
SNUSHUS s.r.o. undertakes to comply with the provisions of the General Data Protection Regulation (GDPR) and the relevant data protection regulations when collecting, processing, and using personal data.
Customer data collected in the course of order processing or the opening of a customer account is used exclusively for contract processing and internal purposes.
Data is only passed on to third parties or partner companies insofar as this is necessary for the proper processing of contracts, payments, or deliveries.
By using the online shop, the Customer agrees to the processing of their data in accordance with the Privacy Policy.
The Customer has the right at any time to request information about the data stored about them.
Further information on the processing of personal data can be found in the separate Privacy Policy.
13. Jurisdiction and Applicable Law
Czech law applies to these GTC and the contracts concluded on their basis, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), insofar as no mandatory consumer protection provisions of the Customer's country of residence conflict with this.
The place of jurisdiction is Prague, Czech Republic, to the extent permitted by law.
14. Final Provisions
The GTC valid at the time of the respective conclusion of the contract shall apply exclusively to the sale of goods offered in the online shop by SNUSHUS s.r.o.
These terms shall also apply if they differ from those of the Customer.
SNUSHUS s.r.o. reserves the right to change these terms at any time.
Should individual provisions of these GTC be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.
